Who we are
Suggested text: Our website address is: https://sitarajewellers.pk.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express interest in buying or selling gold, book a valuation, or contact us. This includes:
- Contact Information: First name, last name, email address, phone number, and any details shared in your text messages.
- Transaction Data: Details about gold items you wish to buy or sell, or have valued.
- Communication Data: Information provided during phone calls or through our official WhatsApp business links.
- Automated Data: Your IP address, browser type, device information, and browsing activity collected via standard cookies to improve website performance.
2. How We Use Your Information
We process your personal information based on legitimate business interests and to fulfill direct client requests: [1]
- To schedule, manage, and process your gold asset valuations.
- To contact you regarding buying, selling, or custom-designing certified gold jewelry.
- To provide precise real-time market updates, pricing, and quotes.
- To maintain the security, safety, and operational integrity of our website and physical Lahore branches.
3. Data Protection & Security
We implement high-standard administrative, physical, and electronic security protocols to protect your personal data against unauthorized access, disclosure, or altering. However, please note that no internet transmission or electronic storage method can guarantee 100% security.
We only retain your personal data for as long as necessary to complete the transactional purposes detailed in this policy, or as mandated by legal and financial compliance laws.
4. Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties. We may only disclose your data under the following conditions:
- Service Providers: Trusted third-party tools (like hosting platforms or WhatsApp communication channels) assisting in our business operations.
- Legal Requirements: If required by law, regulatory authorities, or court orders to protect the rights and safety of Sitara Jewellers and our clients.
5. Cookies and Tracking Technologies
Our website utilizes cookies to optimize user experience and analyze traffic patterns. You can instruct your browser to refuse all cookies or notify you when a cookie is sent. Disabling cookies may affect your browsing experience on our platform.
6. Your Rights Regarding Your Data
Depending on your location, you have the right to look at, modify, or request the deletion of the personal data we hold about you. To exercise these rights, please reach out to us using the official channels provided below.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changing operations or legal standards. Any changes will be posted on this page with an updated “Effective Date” at the top. [1, 2]
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team:
- Phone: 03234289762
- Official Website: Sitara Jewellers
- Physical Addresses:
- DHA Main Blvd, Super Town, Lahore, Pakistan
- Plaza No. 25, Main Blvd, Sector B, DHA Phase 6, Lahore, 54810, Pakistan